Sunday 20 September 2015

Our Patholgoy Lab has solution that send patient report on his email. How does MyReportPlz is different than using email option?

Good Question. 
First of all, sending report to patient email is not a solution but a workaround because you do not have any other unified place, software or app that your customer may use to keep all their reports centralized, organized, safe and secure.

MyReportPlz is the answer to this with many benefits:
1. Reports will be delivered to patient at centralized location
2. No matter which lab patient visit, he / she will get the report in this app
3. Patient will be notified via SMS the moment report gets published
4. Report will be available forever
5. Patient may get his entire family reports on same registered number
6. Patient may create custom folders and arrange the reports
7. No tension of keeping and storing paper reports 
8. Easy Report share with doctors
9. Email feature
10. Relief from visiting Labs to collect report
11. Relief from visiting Lab for sample submission
12. Paper Saving for the Lab
13. Helping Environment with GO GREEN initiative
14. Many more.

Is MyReportPlz iOS 9 compatible?

Yes, MyReportPlz App  is fully compatible and tested thoroughly on iOS 9.

Still if you may face any issue, please write us on

Saturday 19 September 2015

I have a Pathology Lab in Jaipur. Can I avail MyReportPlz service?

Yes. Any location in India, you can use MyReportPlz solution for your customers.
Simply write us at Our Sales Representative will get in touch with you in next 24 hours.

Thursday 17 September 2015

MyReportPlz product looks great. How should I go forward to get it for my pathology lab?

Simply write your interest to Our sales representative will get in touch with you in next 24 hours to fix an appointment and meet you in person.

He will demonstrate the complete solution and its benefits to your satisfaction before concluding the sell.

Do I need to replace my current software system to use MyReportPlz Product?

No. Absolutely not.

This is the unique feature of MyReportPlz Solution. MyReportPlz works as an add-on in parallel of your existing software. Moreover, its an online solution that you may access from anywhere over internet.

It also provides you option to integrate with your current software so you don't need to do anything. You continue working on your software just as you do today and MyReportPlz solution will take care of publishing the report on the cloud, sending sms notification to the patient automatically.

I have a small Pathology Lab with coverage of approx 25 reports per day. Can I also use MyReportPlz product?

Yes. Any Lab can use MyReportPlz product with complete set of features, irrespective of the report count. 

Hence, Be it 25 reports a day or 25000 reports a day, MyReportPlz is the best suited solution for you.

Saturday 12 September 2015

What is Custom Folder or Add Folder option for?

Custom Folder again is a great option to arrange your and your family member health reports.

You may create separate folders for your family members Or, 
You may create different folders to keep reports related to your pregnancy,diabetic reports, any accident or anything you would like to group or arrange your reports.

To move any report to a folder, simply open the report, select move option, select folder and tap.

How do I place sample collection request to a Lab?

Placing a sample collection request is a fairly easy task in MyReportPlz App. 

3 Simple Steps:
1. Go to Book Home Collection 
2. Search for the Lab you are interested in 
3. Just Tap and confirm your request

Lab official will call shortly to setup the sample collection time with you.

Monday 7 September 2015

What If I lost my phone or someone steal my phone?

No one can login to the MyReportPlz App without secured PIN. Secured PIN can be reset only with correct combination of Mobile No. and Date of Birth. 
Data is stored in encrypted binary format on your device, hence can not be accessed and copied.

In such case, when you get the new phone, simply install the app and login using your myreportplz registered mobile number and pin, you will get all your data back in same order.

Can I register more than one number on myreportplz app?

No, our current version supports only 1 phone number only on a single mobile device. However, you may uninstall this app and install again if you want to change the mobile number.

Can someone else view my reports?

MyReportPlz is a fully secured system in many ways so only the authorised user may have access to his/her report. Some of the security features of our platform are :
   • Reports upload on secure and encrypted network.
   • Secured PIN Access to the system (website and app)
   • OTP validation for Identity Verification of Registered User

Hence, someone else may still view the report, IF - 
1. He / she has your login credentials.
2. He / she has your registered mobile number and 10 digit unique report code, that is, meant for the doctors to view the patient reports without registration

So, myreportplz team encourage you to not share your pass code with anyone. 

Do I need to Sign up on Website and mobile platform seperately?

No, MyReportPlz is a centralised system and uses single credentials for both web and mobile devices. You can sign up through web or mobile devices; and later login on either one using same credentials.

Our credentials are your mobile number and 4 digit PIN.

At time of login, application shows Loading Messages, what are these?

Every time user logs in to MyReportPlz Mobile App, the app syncs the data with the centralised cloud system and download any new reports on the mobile device. This is an extremely fast and optimised process which keeps your mobile device ready with all the reports to view even in offline mode (when you are not connected to internet).

What If I accidentally uninstall or delete myreportplz app or my device operating system reinstalled?

MyReportPlz is a centralized system and all your report data is stored on the cloud. In case of application deletion, You simply install the app again and log in using your registered Mobile No. and PIN (no registration required again). It will synchronize all your reports, custom folders again on your mobile device. So, you lost nothing.

Isn't it fabulous.

Can I get Pathology reports of other members of my family too on same device?

Yes, MyReportPlz system is designed in a way that all reports are associated with a phone number that you provide in Pathology lab. So, you may get all your family members report on the same registered mobile number.

How can I share these reports with my doctors or friends for advice and consultation?

Sharing is one of the very important feature of this application. Application provides you option to Email your report as attachment though the configured email account on your mobile phone. 
You can share hardcopy of the report by using Print report option. 
We also provided an Ad-hoc/ Instant / quick report view feature where you can share your Report Code and your mobile number with your doctor. Doctors can see the report simply by entering your Mobile No. and Report Code (No Registration Required).

Which browsers work best with myreportplz website?

The website is optimized to support multi–touch screens of today's most popular mobile devices. The myreportplz website is supported by Safari, Mozilla Firefox, Internet explorer and Google Chrome browsers on the mobile as well as computer devices.

Where can I download the new app?

Our mobile application MyReportPlz can be downloaded from App Store (Apple) and Google Play. You may also check all the reports on our website

Windows App version will come shortly.

How much does it cost to purchase the new app?

There is no cost to obtain access to the app. The app is Free! Please go and download.

Are my reports safe on the server, Can it be deleted due to Hardware/Database crashes?

All Data is on cloud, regularly backed up, multiple replicated copies and safe from any kind of hardware damage due to manual sneaking and technical or natural calamities.

How to Sign up on Mobile devices?

1. Visit App Store on your iPhone, iPad or iPad touch. | Visit Google Play Store on your Android device 
2. Search for "MyReportPlz" App
3. Install the App and Sign up through mobile 
    a. Click on Sign up on Login Page
    b. Fill are required information and Click Submit
    c. Don't forget to enter a secured 4 digit PIN
    d. Click on Confirm OTP and enter OTP sent on
    e. your registered mobile number
    f. OTP Confirmation successful
    g. Address Information is OPTIONAL
4. Login using your PIN
    a. You will see all reports published by our subscriber labs into your mobile
    b. View/Print/Email/Manage your reports the way you want.

How do I get access to the new mobile app?

MyReportPlz application can be accessed through our web portal as well as by Installing MyReportPlz Mobile App available on Apple Store and Google Play Store on the Mobile / Tablet Device.

What is MyReportPlz Solution

MyReportPlz is a Cloud based solution that enables you to view your Pathology reports on different platform and devices simultaneously. A registered user can view all published reports with help of the registered phone number and secured PIN on website or mobile device.
If your Pathology Lab is subscribed to MyReportPlz Service, it will upload all your test reports to our Cloud system which is completely secured binary format. After complete authorization only, reports will be displayed to the user. User also gets ability to View / Print / Email Test Reports and also manages the reports online and in the mobile device as well.